Opul Mkt is a curated marketplace connecting independent designers, studios, and manufacturers with interior designers, architects, developers, and collectors sourcing distinctive furniture, lighting, rugs, and design objects.

Our name is inspired by the word opulence, reflecting our commitment to exceptional craftsmanship, material integrity, and thoughtfully curated design.

Any design enthusiast — professional or consumer — can shop unique pieces from hand-selected and vetted independent creators.

Design professionals such as interior designers, architects, developers, and procurement teams can apply to Opul Collective, our private trade program offering preferred pricing and project support. This program offers trade pricing, special offers, and promotions, as well as exclusive invitations to sample sales, product previews, industry events, and more.

Independent designers and manufacturers can apply to join our curated platform through the Sell With Us program.

Every creator on the platform is carefully reviewed through our curation process, allowing customers to purchase directly from the original maker. By supporting independent creators and small studios, Opul Mkt helps bring unique design, craftsmanship, and global artistry to residential and commercial spaces.

We believe independent makers and design studios should have greater access to global markets. Opul Mkt provides creators with curated exposure, project-based opportunities, and access to interior designers, architects, developers, and collectors seeking distinctive design.

We are always searching for the best artisans, makers, and craftspeople around the globe! We take recommendations from design professionals, enthusiasts, artists, and all members of Opul’s community. If we see something we love, we seek out the original Creator to give them credit and invite them to join our community. Our vetting process requires creators to submit an application, and our team thoroughly reviews each one. If you’re interested in becoming a Creator - apply here. If you want to refer a Creator, contact our support team here.

Sustainability is one of our core values. The EPA estimates that nearly nine million tons of furniture are discarded in U.S. landfills each year. We believe in buying pieces made to last and designed to be passed down for generations — not items destined for the dumpster. 

While our network is global, our influence is local. Many of our items are made to order and sold directly by the people who make them, using locally sourced and environmentally responsible materials. By supporting independent creators over big-box brands, we’re helping to empower artists and small businesses and protecting our planet. 

Many products on Opul Mkt are made to order, reducing excess production and supporting responsible manufacturing practices.

We accept major credit cards including Visa, Mastercard, and American Express through Shopify’s secure checkout.

For project-based purchases, customers may also select:

1. Request Trade Invoice — our team will issue a project invoice for payment
2. Bank Transfer — available for larger or custom orders

All transactions are processed through Shopify’s encrypted payment infrastructure.

Your currency will automatically display based on your shipping location.

Yes. All payments are processed through Shopify’s secure payment infrastructure, which employs industry-standard encryption and fraud-prevention systems.

Opul Mkt does not store your credit card details.

For more information, please review our privacy and security policy.

If your payment is declined, please check the following:

1. Your card details were entered correctly
2. Your card has not expired
3. The billing address matches the address registered with your card provider

If the issue persists, please contact your card issuer or bank, as they can provide the specific reason for the declined transaction.

When you place an order, a temporary authorization hold may be placed on your payment card.

If the transaction fails, your bank automatically releases the authorization. This process usually takes 3–10 business days, depending on your financial institution.

Yes. Many products on Opul Mkt support Request for Quote (RFQ).RFQ requests are commonly used for custom production, project orders, or trade pricing.

This allows designers, architects, and project buyers to:

1. request custom sizes or specifications
2. request pricing for larger quantities
3. inquire about bespoke production options
4. receive project-based pricing

Simply click Request a Quote on the product page and complete the form. Our team will review your request and respond with a pricing proposal.

Due to the size, weight, and international origin of many products on Opul Mkt, final shipping costs cannot always be calculated automatically during checkout.

A temporary shipping placeholder of USD $100 may appear during checkout.

After your order is placed, our team will calculate the final shipping cost based on product dimensions, origin, and delivery location, and send a shipping invoice before dispatch.

Orders will only proceed once the shipping cost has been confirmed.

There is a limited window during which we may be able to cancel your order before production or dispatch begins.

If you need to cancel an order, please contact concierge@opulmkt.com immediately.

For Bespoke or custom items, cancellations are permitted within 48 hours of placing the order. After this period, a 50% cancellation fee may apply due to production commitments.

Once an order has been placed, additional items cannot be added to the same order.

If you would like to purchase additional products, please place a new order.

If you need to remove an item, our team may need to cancel the entire order so a corrected order can be placed.

1. If you notice an error in your delivery address or contact information after placing an order, please contact concierge@opulmkt.com immediately.

We will do our best to update the order if it has not yet entered production or dispatch.

After placing your order, a confirmation email is usually sent within a few minutes.

If you have not received it:

1. check your Spam or Junk folder
2. verify that the email address used during checkout is correct
3. contact concierge@opulmkt.com

You can also view your order in the Orders section of your Opul Mkt account dashboard.

For project inquiries, product questions, or sourcing assistance, please contact our team at: concierge@opulmkt.com

Trade professionals may also contact the Opul Collective team directly at: trade@opulmkt.com

If a promotional code is available, it can be entered during checkout in the discount code field.

Only one promotional code may be applied per order, and codes cannot be combined with other offers.

Promotional codes cannot be applied after an order has been placed.

Please ensure the code is applied before completing checkout.

Delivery options vary depending on the product size, origin, and delivery location.

Many items on Opul Mkt are produced and shipped directly from independent creators or international manufacturing partners. Shipping costs are reviewed after checkout and confirmed by our logistics team before dispatch.

Please visit our Delivery & Returns page for general delivery guidance and timelines.

Many products on Opul Mkt ship from international studios, workshops, or manufacturers.

Because shipping costs vary based on size, weight, origin, and delivery location, final shipping is confirmed by our logistics team after checkout.

Customers will be notified of the confirmed shipping cost before dispatch.

If you have ordered a mixture of small and large items, they may be dispatched separately. You will receive a dispatch confirmation email with delivery details for each shipment.

Items may ship separately depending on production timelines, product origin, and shipping method.

Please note that Bespoke and preorder items will ship as soon as they are available and by the date displayed on your order confirmation.

You can track your order directly from your Opul Mkt account dashboard.

Simply sign in and go to the Orders section, where you can view:

• order status (confirmed, on the way, delivered)
• shipment progress
• payment status
• order details and invoices

You will also receive email notifications when your order is confirmed and when it is dispatched.

For larger furniture or freight shipments, our logistics team or delivery partner may contact you directly to schedule delivery once your order reaches the destination depot.

White glove delivery may be available for large furniture or freight shipments depending on the product and delivery location.

This service may include delivery to the room of choice, unpacking, and removal of packaging. Availability and pricing will be confirmed during the shipping review process after checkout.

Some deliveries may require a signature upon arrival, particularly for large furniture items or freight shipments.

For smaller courier shipments, parcels may be left in a safe location depending on the courier’s delivery policy.

If a delivery attempt is unsuccessful, the courier will usually attempt redelivery or contact you to arrange a new delivery time.

If a shipment cannot be delivered after multiple attempts or due to an incorrect address, the package may be returned to the sender.

Please ensure your shipping address and contact information are correct when placing your order.

Opul Mkt is a curated marketplace working with independent creators and manufacturers around the world.

Products in the same order may ship from different studios or production facilities. As a result, items may arrive in separate shipments depending on production schedules and shipping origin.

Please note: we ship all international orders on a 'Delivered At Place' (DAP) basis.

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. Payment for these will be required to release your items from customs upon arrival. Please note: we have no control over these charges and cannot predict their amount or offer a refund.

We recommend that you contact your local customs office for details on how these charges are assessed and applied to your delivery.

We may be able to update your delivery address before your order is dispatched. Please note that this may not always be possible due to the speed at which some orders are shipped.

Please contact our Opul Mkt Support Team with your order details as soon as possible to get your order updated.

If your order is in transit, you can update your delivery address with the courier directly. Please note this may impact your delivery date.

Before placing your order for furniture or another large product, we recommend measuring the intended space and all access points in your property to ensure we can deliver your item successfully.

Please refer to our measuring guide for advice on how to do this.

Should you have any questions or require assistance, please contact our Opul Mkt Support Team.

Opul Mkt uses a secure password-free login system.

1. Enter your email address on the sign-in page, and we will send you a 6-digit verification code.
2. Enter the code to access your account securely.

Each code can only be used once and expires after 15 minutes for security.

Once signed in, your account dashboard allows you to manage:

1. Orders — Track and review past purchases
2. Profile — Update your name and account details
3. Addresses — Save and manage delivery addresses
4. Wishlist — Save products for future reference
5. Quote List — Track quote requests and responses from our team
6. Security Settings — Sign out from all devices if needed

The Quote List allows you to manage pricing requests submitted through Opul Mkt.

You can:

1. View quotes created by our team
2. Review pricing proposals
3. Accept or reject quotes
4. Convert approved quotes directly into an order.

The Wishlist lets you save products you are interested in.

From your wishlist, you can:

1. Review saved items
2. Move items to purchase or request a quote
3. Remove products anytime

You can manage delivery addresses in the Profile section of your account.

Simply click Add Address to save a new delivery location or update an existing one.

Yes. All purchases made through Opul Mkt will appear in the Orders section of your account once your order is confirmed.

From there, you can view:

1. Order details
2. Order status
3. Shipment updates

Click your profile icon in the top right corner and select Sign out.

If you believe your account has been accessed from another device, you can go to Settings and choose Sign out everywhere to log out from all devices

You will receive all the latest updates on our new product launches, seasonal offers, and promotions.

You do not need an Opul Mkt account to place an order.

Customers can complete checkout as guests without creating an account.

However, creating an account allows you to:

1. Track orders
2. View order history
3. Save delivery addresses
4. Manage quote requests
5. Save products to your wishlist

Storing multiple addresses is one of the benefits of having an Opul Mkt account..

You can update your delivery addresses directly within the Addresses section of your account.

At Opul Mkt, account access is protected through a secure password-free login system.

Each time you sign in, a one-time verification code is sent to your email and expires after 15 minutes.

For additional security, we recommend:

1. Keeping your email account secure with strong passwords and two-factor authentication
2. Ensuring your internet browser is up to date
3. Using reputable antivirus software on your devices

If you notice any suspicious activity related to your account, please contact concierge@opulmkt.com immediately.

Due to the nature of many products sold on Opul Mkt — including made-to-order, custom, and internationally produced items — we generally do not accept returns for change of mind.

All sales are considered final once an order enters production or dispatch.

Returns may only be accepted if:

1. the item arrives damaged
2. the item is defective
3. the wrong item was delivered

If this occurs, please contact concierge@opulmkt.com within 48 hours of delivery

If your order arrives damaged, please contact us within 48 hours of delivery and include:

1. your order number
2. clear photos of the product
3. photos of the packaging
4. Our team will review the issue and work with the creator or manufacturer to resolve it as quickly as possible.
5. Please do not return any items without contacting our support team first.

Orders may only be cancelled before production or dispatch begins.

For custom or bespoke items, cancellation may be possible within 48 hours of placing the order. After this period, a cancellation fee may apply due to production commitments

Many products on Opul Mkt are made-to-order or produced specifically for each customer.

Because these items are not held in retail inventory, they cannot be restocked or resold once production begins.

1. If you have received a faulty or incorrect item or have any feedback or concerns, please contact our Opul Mkt Support Team directly. 
2. Please also take clear photos to reflect the issue so we can resolve your query as efficiently as possible.

Opul Collective is designed for professionals working in the design and built environment industries.

Eligible applicants include:

1. interior designers
2. architects
3. developers
4. hospitality and commercial project teams
5. procurement firms
6. retail buyers and design studios

Applications are reviewed to ensure alignment with our professional trade network.

Yes. Trade members may be assigned a dedicated point of contact depending on the project scope and location.

For project inquiries or assistance, please contact our trade team at trade@opulmkt.com.

If you did not include your resale or tax exemption certificate during the application process, you can submit it by emailing a copy to trade@opulmkt.com.

Our team will review and update your account accordingly.

Many products on Opul Mkt support Request for Quote (RFQ) for trade pricing, customization, or project quantities.

You can request pricing by clicking the Request a Quote option available on product pages and completing the inquiry form.

You may also send your procurement list or project details to trade@opulmkt.com, including product links or specifications if available, and our team will assist with preparing a quote.

Once a quote has been prepared, you will receive an email notification.

All quotes can also be viewed in the Quote List section of your Opul Mkt account dashboard, where you can review pricing, quantities, specifications, and order status.

From there, you can review pricing, quantities, specifications, and order status before proceeding with the order.

Yes. Once your trade account has been approved, you can sign in to your Opul Mkt account and place orders directly through the website.

For custom production, bulk quantities, or project-based orders, we recommend submitting a Request for Quote (RFQ) first.

Trade orders may be completed using:

1. credit or debit card through secure checkout
2. bank transfer
3. trade invoice (for approved project orders)

Payment instructions will be provided once the order or quote is confirmed.

Once your Opul Collective application has been approved, you will receive a confirmation email.

Your account will then have access to trade services such as RFQ requests, project pricing, and trade support.

Sample availability varies depending on the product and creator.

Some products offer swatches or sample options directly on the product page, while others may require a custom request.

For assistance with samples, please contact trade@opulmkt.com

Yes. Many products listed on Opul Mkt can be customized.

Trade members may request adjustments to:

1. dimensions
2. materials
3. finishes
4. colors
5. production quantities
6. Customer’s Own Material (COM), where supported by the manufacturer

Customization requests can be submitted through the RFQ form on the product page or by contacting the trade team.

Delivery timelines vary depending on:

1. production schedules
2. customization requirements
3. product origin
4. shipping destination

Many products are made-to-order, so production times may vary by creator.

Please refer to our Delivery & Shipping page for general guidance or contact our team for project-specific timelines.

Many products on Opul Mkt are produced specifically after an order is placed rather than held in inventory.

This allows creators and manufacturers to produce items tailored to project requirements while maintaining high standards of craftsmanship and material quality.

Production timelines may vary depending on the product and the creator.

Many products on Opul Mkt are handmade or produced using natural materials. As a result, slight variations in color, texture, grain, or finish may occur.

These variations are considered part of the character of handcrafted items and are not regarded as defects

Estimated production timelines are typically displayed on the product page.

For customized or project orders submitted through Request for Quote (RFQ), production timelines will be confirmed during the quotation process.

Yes. Many products on Opul Mkt can be customized.

Trade members and project buyers may request adjustments to:

1. dimensions
2. materials
3. finishes
4. colors
5. production quantities
6. Customer’s Own Material (COM), where supported by the manufacturer
7. Customization requests can be submitted through the Request for Quote (RFQ) option available on product pages or by contacting trade@opulmkt.com.

Production timelines vary depending on:

1. product type
2. customization requirements
3. manufacturing location
4. production techniques

Estimated lead times are typically provided on the product page or during the RFQ quotation process.

Made-to-order or custom items are generally non-returnable once production begins.

Orders may be cancelled within 48 hours of placement, after which cancellation fees may apply depending on production status.

If you have questions about a product before placing your order, please contact concierge@opulmkt.com or submit an RFQ for more information

Before ordering large items such as furniture, we recommend measuring your intended space and access points within your property.

Please refer to our Measuring Guide for guidance on how to measure doorways, hallways, staircases, and elevators.

If you are unsure whether a product will fit your space, our team will be happy to assist.

Rug swatches are small sample pieces provided to help you review the material, texture, and color of a rug before placing a full order.

Swatches are useful when evaluating how a rug’s fibers and tones will appear within your interior space.

Swatch sizes may vary depending on the rug design and manufacturing technique. Each swatch is intended to provide an accurate representation of the rug’s material, texture, and color.

Swatches are available for selected rug designs. If a swatch is available, it will appear as an option within the size selector on the product page.

Once your order has been placed, you will receive an order confirmation email. When your swatch ships, you will receive a dispatch notification with tracking information.

You can also view your order status within the Orders section of your Opul Mkt account dashboard.

Swatches are provided for evaluation purposes and are not returnable.

Yes. Many rugs listed on Opul Mkt can be customized.

Customization may include adjustments to:

1. size
2. shape
3. colors
4. materials
5. weaving technique

Customization requests can be submitted using the Request for Quote (RFQ) option available on product pages.

1. Submit a Request for Quote (RFQ) through the product page.
2. Our team will review your project requirements and available production options.
3. If required, we may provide design visuals or technical specifications for approval.
4. Once approved, a formal quote and production timeline will be confirmed before the order proceeds.

Production timelines vary depending on:

1. rug technique (hand-knotted, hand-tufted, flatweave, etc.)
2. size and complexity
3. customization requirements

Most rugs are made-to-order, and production timelines will be communicated once your quote is prepared

Custom and made-to-order rugs cannot be cancelled once production begins.

In some cases, cancellation may be possible within 48 hours of order placement, depending on the production status.

Delivery timelines and shipping methods vary depending on the rug’s origin, production schedule, and delivery destination.

Please refer to our Delivery & Shipping Policy page for full details or contact our team if you require assistance with a project order.