Privacy Policy

Last updated:  

1. Introduction 

This Privacy Policy describes how Opul Mkt Inc. (“Company,” “Opul Mkt,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website https://www.opulmkt.com (the “Site”) or use our related services (collectively, the “Services”). 

Our business address is: 

Opul Mkt Inc. 167 Madison Avenue Ste 205 #407 New York, NY 10016 United States Email: concierge@opulmkt.com 

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. 

2. Information We Collect 

We collect personal information that you provide directly to us and information that is automatically collected when you use the Services. 

Information You Provide 

You may provide personal information when you: 

  • create an account 
  • place an order 
  • submit a contact form 
  • apply to become a creator or seller 
  • apply to the Opul Collective trade program 
  • request a quote or project consultation 
  • subscribe to newsletters 
  • communicate with us 
  • interact with creators or request custom products 

This information may include: 

  • full name 
  • email address 
  • phone number 
  • company name 
  • job title or role 
  • billing and shipping addresses 
  • website URL 
  • social media profiles 
  • business details and project information 
  • trade credentials 
  • order and transaction information 

Payment information is processed through third-party payment processors and is not stored directly on our servers. 

3. Information Automatically Collected 

When you visit our website, certain information may be collected automatically, including: 

  • IP address 
  • device type 
  • browser type 
  • operating system 
  • referring URLs 
  • pages visited 
  • time spent on pages 
  • interactions with website content 
  • approximate geographic location 

This information helps us improve the functionality and performance of our Services. 

4. Cookies and Tracking Technologies 

We use cookies and similar tracking technologies to enhance the user experience. 

Cookies may be used for: 

  • remembering user preferences 
  • website functionality 
  • analytics and performance monitoring 
  • login authentication 
  • marketing and advertising 

Third-party services used by the website may also place cookies, including: 

  • Shopify (website platform) 
  • Google Analytics 
  • Meta (Facebook and Instagram) 
  • LinkedIn advertising tools 
  • Pinterest advertising tools 

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website functionality. 

5. How We Use Your Information 

We use personal information to: 

  • operate and maintain the Services 
  • process orders and transactions 
  • communicate with users and customers 
  • respond to inquiries and support requests 
  • evaluate creator and seller applications 
  • administer the Opul Collective trade program 
  • facilitate project inquiries and custom sourcing 
  • improve the website and user experience 
  • analyze platform performance 
  • send marketing and promotional communications 
  • comply with legal obligations 

6. Email, Messaging, and Platform Communications 

We may send communications related to your account, purchases, applications, or interactions with the Services. 

These communications may include: 

  • order confirmations 
  • shipping notifications 
  • transaction receipts 
  • abandoned cart reminders 
  • product announcements 
  • platform updates 
  • event invitations 
  • marketing emails 
  • service notifications 

Messages may be delivered through the following systems: 

  • Brevo (Sendinblue) email marketing platform 
  • Shopify transactional email systems 
  • Shopify Flow automation 
  • Shopify messaging and notification tools 
  • Shop app notifications 

Transactional messages related to orders, account activity, or platform operations may still be sent even if you opt out of marketing communications. 

You may unsubscribe from marketing emails at any time using the unsubscribe link included in the email. 

7. Payments 

Payments are processed through secure third-party providers including: 

  • Shopify Payments 
  • credit card payment processors 

These payment providers process your payment information in accordance with their own privacy and security policies. 

Opul Mkt does not store full credit card numbers or payment credentials. 

8. Marketplace and Creator Information 

Opul Mkt operates a curated marketplace connecting designers, creators, and brands with buyers. 

When you place an order or request a product: 

Certain information may be shared with creators or manufacturers when necessary to: 

  • fulfill orders 
  • coordinate production 
  • arrange shipping or logistics 
  • respond to project inquiries 
  • provide customization services 

Creators and vendors are expected to handle personal information responsibly and comply with applicable privacy laws. 

9. Creator and Seller Applications 

When applying to become a creator or seller on Opul Mkt, we may collect additional information including: 

  • portfolio links 
  • product catalog information 
  • company details 
  • social media accounts 
  • manufacturing information 
  • business credentials 

This information is used solely to review and manage creator partnerships. 

10. Trade Program Applications (Opul Collective) 

Applicants to the Opul Collective trade program may submit information including: 

  • professional credentials 
  • business type 
  • project information 
  • sourcing preferences 
  • design styles 
  • project budgets 

This information is used to evaluate eligibility and provide trade benefits. 

11. Advertising and Marketing Technologies 

We may use advertising technologies to understand how visitors interact with the Services and improve marketing performance. 

These technologies may include: 

  • Meta Pixel (Facebook and Instagram) 
  • LinkedIn Insight Tag 
  • Google Analytics 
  • Pinterest Tag 

These tools may collect information about: 

  • website interactions 
  • page visits 
  • referral sources 
  • advertising engagement 

This information helps us improve marketing campaigns and deliver relevant content. 

12. Sharing Your Information 

We do not sell personal information

We may share personal information with trusted service providers who help operate our Services, including: 

  • website platform providers 
  • payment processors 
  • shipping and logistics partners 
  • analytics providers 
  • marketing platforms 
  • email and CRM services 

These providers process information only as necessary to perform services on our behalf. 

13. Data Security 

We implement commercially reasonable security measures designed to protect personal information. 

However, no online system is completely secure. We cannot guarantee absolute security of transmitted information. 

14. International Data Transfers 

Because Opul Mkt operates globally, your personal information may be processed in the United States or other jurisdictions where our service providers operate. 

By using the Services, you consent to these international data transfers. 

15. Your Privacy Rights 

Depending on your jurisdiction, you may have the right to: 

  • access your personal information 
  • correct inaccurate data 
  • request deletion of your data 
  • withdraw consent 
  • opt out of marketing communications 

Requests may be sent to: concierge@opulmkt.com 

16. Children’s Privacy 

The Services are not intended for individuals under 18 years of age

We do not knowingly collect personal information from minors. 

17. Changes to This Privacy Policy 

We may update this Privacy Policy periodically. 

Updates will be posted on this page with the updated Last updated date. 

Your continued use of the Services after changes constitutes acceptance of the updated policy. 

18. Contact Us 

If you have questions about this Privacy Policy, please contact: 

Opul Mkt Inc. 167 Madison Avenue Ste 205 #407 New York, NY 10016 United States Email: concierge@opulmkt.com